Thank you for shopping with us at IL Cicerone! We want our customers to be completely satisfied with their purchase! All orders are processed within 48 hours if your order is received Tuesday through Friday before 12 PM (MST). This DOES NOT include weekends. This means that if you ordered on Saturday or Sunday, your order will be processed for shipping the following Tuesday, unless that Tuesday falls on a holiday. All packages are shipped uninsured, therefore; we will not be held responsible if USPS looses your package. If you are not 100% satisfied, we will gladly exchange your merchandise as long as it follows our guidelines on the Returns/Exchange page! Just send us the items that you would like to return/exchange to
100 W. Broadway
Hobbs, NM, 88240
If the following criteria are not met, there will be no return/exchange and the merchandise will be sent back to you.